NMPNIK MEGA & PARTNERS(M) SDN BHD

NIK MEGA & PARTNERS (M) SDN BHD

Connecting people.
Empowering
business.

Call Centre and ICT Services that strengthen customer engagement, improve operations and support digital transformation.

Let’s talk business Explore services
PEOPLE / PROCESS / TECHNOLOGYIllustrative business collaboration from the NMP corporate profile
Two disciplines.
One service partner.01 — CALL CENTRE
02 — ICT SERVICES
2011Established in Malaysia
02Core service divisions
Shah AlamSelangor, Malaysia

OUR EXPERTISE / KEPAKARAN KAMI

People-led service.
Technology-enabled progress.

01 / OPERATIONS

Call Centre
Services ↗

Customer enquiries, outbound engagement and account servicing, supported by structured supervision and reporting.

Inbound support · Outbound campaigns · Receivables
02 / TECHNOLOGY

ICT
Services ↗

Practical expertise to plan, implement and support technology that meets your business needs.

Consultation · Cloud · AI · Mobile Apps

BUILT ON EXPERIENCE

Your operations.
Our shared commitment.

Established in 2011, NMP brings together experience in receivables operations and practical ICT services to connect operational needs with technology.

Get to know NMP

OUR APPROACH / PENDEKATAN KAMI

Clarity at every step.

01

Discover

Understand objectives, users and operational needs.

02

Define

Agree scope, responsibilities and success measures.

03

Deliver

Mobilise the team and track progress.

04

Validate

Review quality with client stakeholders.

05

Improve

Handover, support and prioritise next steps.

LET’S MOVE FORWARD

A better service starts
with a conversation.

Talk to NMP